Urząd Dozoru Technicznego (UDT) is committed to making its website accessible, in accordance with the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public bodies.
The accessibility statement applies to the website udt.gov.pl.
- Date of website publication:
- Date of last major update:
The state of digital accessibility
This website partially complies with the annex to the Act of April 4, 2019 on digital accessibility of websites and mobile applications of public bodies due to non-compliances and exemptions listed below.
Inaccessible content
Non-compliance with the annex
- Some documents necessary to be completed and downloaded (e.g. guidelines, registers, lists, etc.) are digitally inaccessible and shall be successively improved. If you need any of them in an accessible form, please contact us and tell us which document you are referring to.
Content not covered by the regulations
- It may happen that despite the effort of the website editors, some of the documents on the site are digitally inaccessible due to the fact that:
- were published before the digital version came into effect,
- come from external sources,
- the maps are excluded from the accessibility obligation,
- Documents or presentations are archival and were made available before September 23, 2018, and their content is not essential concerning the implementation of the current tasks of UDT.
- Some videos on the website may not contain subtitles or other required elements due to the fact that they were also posted before the entry into force of the Credibility Act or come from external sources.
Preparation of the accessibility statement
Preparation and update of the accessibility statement
- Date of statement preparation:
- Date of the last review of the statement:
We prepared the statement based on a self-assessment according to Tingtun Checker and WAVE.
- Link to UDT self-assessment report by Tingtun Checker
- Link to UDT self-assessment report by WAVE
Keyboard shortcuts
- Alt + M – go to the site map
- Alt + T – go to the content without the menu
Feedback and contact information
If you have any problems accessing the website, please contact Ms. Karolina Świerczewska via email:
Everyone has the right to request the digital accessibility of this website or its elements.
When submitting such a request, please provide:
- your name,
- your contact information (e.g., address, phone number, email),
- the exact URL of the page where the inaccessible element or content is located,
- a description of the issue and how you would prefer it to be resolved,
- alternative means of access, if any,
- your preferred method of contact.
We will respond to your application without undue delay, but no later than within 7 days of receipt. If this deadline is too short for us we will inform you. In this information we will give you a new deadline by which we will correct the errors you have reported or prepare the information in an alternative way. The new deadline will be no longer than 2 months.
Handling requests and complaints related to accessibility
If, in response to your request for digital accessibility, we refuse to provide the digital accessibility you requested, and you disagree with the refusal, you may file a complaint. You can also file a complaint if you do not agree to use the alternative access method that we have offered you in response to your request for digital accessibility.
Make a complaint, if any, to the management of our office:
- in person: at the Office of the UDT ul. Szczęśliwicka 34, 02-353 Warsaw, 7:45 – 15:45;
- by post to the following address: Urząd Dozoru Technicznego, ul. Szczęśliwicka 34, 02-353 Warsaw;
- by electronic correspondence to
Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript. or via UDT Electronic Inbox (ePUAP ) /udt/SkrytkaESP or via e-Delivery to AE:PL-93316-22638-CAWRB-27.
You can also inform the Ombudsman and request intervention in your case.
Other information
Architectural accessibility
Headquarters address - Urząd Dozoru Technicznego, ul. Szczęśliwicka 34; 02-353 Warsaw.
A detailed description of the headquarters, branches and offices of the UDT can be found on the UDT website (Architectural accessibility).
Moving around UDT buildings
In accordance with the safety rules at Office of Technical Inspection, guests and visitors are not allowed to move around the building on their own. They are always accompanied by people inviting or conducting cases. They ensure that you can reach the right rooms and provide the necessary support. Persons using the assistance of an assistance dog or a guide dog may enter UDT buildings in accordance with the rules described above.
Communication and information accessibility
In order to effectively communicate with our office, deaf or hard of hearing people can:
- use free assistance of an on-line sign language interpreter:
- the on-line translation service is provided from Monday to Friday from 8:00 am to 4:00 pm, excluding public holidays;
- you can connect via device with a camera and the Internet access;
- the link to the sign language interpreter is located in the upper right corner of the website of Office of Technical Inspection and is marked with a special hand pictogram. Clicking on the pictogram will redirect you to the website of the Polish Association of the Deaf, where you can connect with an interpreter.
- write a letter/submit an application to the following address: Urząd Dozoru Technicznego, ul. Szczęśliwicka 34, 02-353 Warsaw;
- write a letter/submit an application via UDT Electronic Inbox (ePUAP ) /udt/SkrytkaESP or via e-Delivery to AE:PL-93316-22638-CAWRB-27;
- send an e-mail to:
Ten adres pocztowy jest chroniony przed spamowaniem. Aby go zobaczyć, konieczne jest włączenie w przeglądarce obsługi JavaScript. ; - contact by phone with the help of a third person at the number: (+48) 22 57 22 100 between 7:00 – 15:00;
- contact in person by reporting to the office between 7:45 and 15:45.
In addition, the UDT service offers:
- Information on UDT activities - easy to read and understand (ETR) text (polish language)
- Information on UDT activities - recording of content in polish sign language
- Information on UDT activities (PDF;523 KB) - machine-readable text (polish language)
Headquarters is equipped with an induction loop, which is located by the reception desk.